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eMusic Customer FAQ

Top Answers & How-to Guides

How do I Contact eMusic Customer Service?

The question we are asked most often is about how to talk to eMusic customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I sign up for an account?

To create an account with eMusic, visit their official website and look for a "Sign Up" or "Join" option on the homepage....

How can I cancel my subscription?

To cancel an eMusic subscription, log into your account on the website, go to account settings, and find the option to manage...
Ask any question you have about eMusic customer service, get an answer now.
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Recent eMusic Customer Questions

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Payment and Fees

How do I manage my music library?

To manage a music library effectively, users should navigate the eMusic platform, create themed playlists for easy access to...
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What payment methods are accepted?

eMusic generally accepts various payment methods, including major credit cards and PayPal. However, availability may differ by...
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Are any sound quality options available?

eMusic provides various sound quality options tailored to users' needs, including MP3 for casual listening and lossless formats...
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Music Discovery

Can I access eMusic on multiple devices?

Yes, eMusic allows account access across multiple devices, enabling music downloads and listening on smartphones, tablets, and...
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What services does eMusic provide?

eMusic specializes in music downloads and streaming, featuring a large selection of independent music across various genres. It...
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How can I discover new music on eMusic?

eMusic offers various methods to explore new music, such as curated playlists that highlight diverse genres and artists,...
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Account Management

How can I sign up for an account?

To create an account with eMusic, visit their official website and look for a "Sign Up" or "Join" option on the homepage....
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How can I cancel my subscription?

To cancel an eMusic subscription, log into your account on the website, go to account settings, and find the option to manage...
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What should I do if I forget my password?

If you forget your eMusic password, you can initiate a recovery through a "Forgot Password" link on the login page. By...
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Subscription Information

What is the refund policy for subscriptions?

eMusic has a generally non-refundable subscription policy after payment is processed, with exceptions for billing mistakes or...
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What are the subscription options available?

eMusic provides several subscription plans designed for various music preferences, offering different monthly download limits....
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How can I gift a subscription to someone?

To gift an eMusic subscription, you need to buy a gift subscription that the recipient can receive via email. Options are...
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Music Downloads

Can I download music for offline listening?

eMusic permits users to download music for offline enjoyment after purchase, allowing access without online connectivity. Users...
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Are there any additional fees for downloads?

eMusic usually follows a subscription model that allows users to download songs based on their plan. While subscribers pay a...
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What do I do if I encounter issues with my downloads?

When users face download issues on eMusic, they should first check their internet connection and ensure adequate device...
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We look to the eMusic issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
eMusic issues reported to GetHuman

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