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Zendesk Customer FAQ

Top Answers & How-to Guides

What is Zendesk's Phone Number?

The question we are asked most often is about how to talk to Zendesk customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the pricing plans for Zendesk?

Zendesk offers different pricing plans to suit the needs of businesses of all sizes. The pricing plans include Essential, Team, Professional,...
Ask any question you have about Zendesk customer service, get an answer now.
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Overview

What is Zendesk and what does it do?

Zendesk is a customer service software company that provides businesses with a cloud-based platform to manage and improve their customer...
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Features

What are the main features of Zendesk?

The main features of Zendesk include a ticketing system that allows businesses to manage and track customer support requests. It provides...
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Customization

Can I customize the appearance of my Zendesk help center?

Yes, you can customize the appearance of your Zendesk help center. Zendesk offers a wide range of customization options to match your...
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Mobile

Is there a mobile app for Zendesk?

Yes, there is a mobile app available for Zendesk. It is called "Zendesk Support" and it allows users to access their Zendesk account...
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Support Channels

What types of customer support channels does Zendesk support?

Zendesk supports a variety of customer support channels to ensure efficient and effective communication with customers. These channels...
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Analytics

Can I track and analyze customer support metrics with Zendesk?

Yes, Zendesk provides comprehensive tools to track and analyze customer support metrics. With its built-in reporting and analytics...
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Usage

Do I need coding knowledge to use Zendesk?

No, you do not need coding knowledge to use Zendesk. Zendesk is designed to be user-friendly and accessible to users of all technical...
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Trial

Is there a free trial available for Zendesk?

Yes, Zendesk offers a free trial for interested customers. The free trial allows users to explore and experience the platform's features...
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Pricing

What are the pricing plans for Zendesk?

Zendesk offers different pricing plans to suit the needs of businesses of all sizes. The pricing plans include Essential, Team, Professional,...
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Help me with my Zendesk customer service issue

Ask any question you have about Zendesk customer service. We will do our best to get you answers right away.
We look to the Zendesk issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Zendesk issues reported to GetHuman
FAQ Table of Contents

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