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YouSendIt.com Customer FAQ

Top Answers & How-to Guides

What is YouSendIt.com's Phone Number?

The question we are asked most often is about how to talk to YouSendIt.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a way to send large files without creating an account?

YouSendIt.com allows users to send large files without making an account. Simply visit the site, upload the file, fill in the...
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Recent YouSendIt.com Customer Questions

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File Transfer Basics

What file types can I send through YouSendIt?

YouSendIt allows users to send a variety of file types, including documents like PDFs and Word files, images such as JPEGs and...
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Is there a maximum file size limit for uploads?

YouSendIt.com sets a maximum file size limit for uploads that varies by subscription plan. Basic users can upload files up to...
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Can I send files to multiple recipients at once?

Yes, YouSendIt.com enables users to send files to several recipients simultaneously, which is efficient for sharing with...
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How long will my files be available for download?

The availability of files for download on YouSendIt.com typically varies by account type. Free accounts usually allow downloads...
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Can I send files internationally with YouSendIt?

YouSendIt enables users to send files internationally, allowing easy sharing across different countries. Users can upload...
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Security and Privacy

Can I password-protect the files I send?

YouSendIt.com allows users to password-protect files during transfer, enhancing security for sensitive information. When...
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Is my data secure when using YouSendIt?

YouSendIt prioritizes data security by employing measures such as encryption during file transfers and secure protocols for...
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Mobile and Integration

Is there a mobile app available for YouSendIt?

Yes, YouSendIt has a mobile app that lets users send files and manage their transfers easily from mobile devices. The app...
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Can I integrate YouSendIt with other productivity tools?

YouSendIt allows integration with various productivity tools to enhance file sharing and collaboration. Its API enables users...
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Is there a way to send large files without creating an account?

YouSendIt.com allows users to send large files without making an account. Simply visit the site, upload the file, fill in the...
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File Management

What happens if my recipient doesn't receive the download link?

If the recipient of a YouSendIt download link does not receive it, it may be due to an incorrect email address, spam filters,...
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Can I cancel or stop a file upload in progress?

Yes, cancelling an ongoing file upload on YouSendIt is possible. Users can stop the upload through a cancel option available in...
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How can I track who has downloaded the files I sent?

YouSendIt provides features for tracking file downloads, allowing senders to receive notifications when files are accessed....
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Can I schedule future file transfers with YouSendIt?

Currently, YouSendIt does not have a feature for scheduling file transfers in advance. Users can send files right away and use...
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