What happens if my recipient doesn't receive the download link?

If your recipient is unable to receive the download link from YouSendIt.com, there are a few steps you can take. First, ensure that the email address provided is correct and that it hasn't landed in the recipient's spam or junk folder. If the link has been mistakenly marked as spam, advise the recipient to check those folders and mark the email as not spam. Additionally, YouSendIt.com offers the option to resend the download link, which you can do by accessing your account and selecting the specific file you want to resend. If the problem persists, it may be beneficial to contact our customer support team for further assistance in resolving the issue and ensuring your recipient can access the download link successfully.