Updated October 14, 2025

We Got Coffee Customer FAQ

Recent We Got Coffee Customer Questions

Help me with my We Got Coffee customer service issue

Purchasing and Orders

Where can I purchase We Got Coffee products?

We Got Coffee products can be found at their physical stores, cafes, and online. Customers can purchase fresh brews and various...

Can I customize my coffee order?

We Got Coffee allows customers to customize their coffee orders extensively, offering a variety of options including different...

What is your return policy?

We Got Coffee generally offers a customer-friendly return policy focusing on satisfaction, allowing returns for defective or...

How long does shipping take?

Shipping duration for We Got Coffee orders depends on the destination and chosen method, with standard shipping typically...

Are there any discounts or promotions available?

We Got Coffee frequently offers discounts and promotions, including seasonal deals and loyalty programs. These details can...

Can I use my own container for coffee purchases?

We Got Coffee promotes sustainability and encourages using personal containers for purchases, but policies may differ by...

What should I do if my order is incorrect?

If you receive an incorrect order from We Got Coffee, first compare your receipt with what you received. Then, calmly discuss...

Do you offer subscription services?

We Got Coffee does not currently list a subscription service, though they may have bulk orders and seasonal blends available....

Are your coffee beans fair trade certified?

We Got Coffee emphasizes sourcing quality coffee beans and often seeks out ethically certified options like Fair Trade....

Do you offer any decaffeinated options?

We Got Coffee usually provides several decaffeinated beverage choices, such as decaf espresso and brewed coffee. As offerings...

Are your products suitable for vegans?

We Got Coffee offers various products that cater to vegan diets, including customizable beverages with plant-based milk and...

Do you have any organic coffee options?

We Got Coffee features a range of organic coffee selections, which are grown without harmful chemicals. Their offerings...

Are your coffee blends flavored or purely sourced?

We Got Coffee offers both flavored and pure coffee blends, catering to a variety of tastes. Flavored blends add distinct taste...

Do you have any brewing equipment available for purchase?

We Got Coffee provides a variety of brewing equipment for those wanting to improve their home coffee making. This includes...

What is the caffeine content of your coffee?

We Got Coffee has a range of coffee variations, so caffeine levels differ based on factors like bean type, brewing method, and...

Do you offer any sample packs for new customers?

We Got Coffee provides sample packs designed for new customers eager to explore various flavors and origins. These packs...

What brewing methods do you recommend for your coffee?

We Got Coffee suggests various brewing methods to enhance their coffee offerings, including drip coffee makers for convenience,...

What is the best way to store coffee beans?

To maintain the freshness of coffee beans, store them in an airtight container in a cool, dark place, away from light and...

How can I contact customer service for order inquiries?

To reach customer service for order inquiries at We Got Coffee, visit their official website where you can find a contact page...

How can I provide feedback or suggestions?

We Got Coffee appreciates customer feedback and offers multiple ways to share it. Patrons can use the website's feedback form,...

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