Updated August 23, 2025

DealDash.com Customer FAQ

Recent DealDash.com Customer Questions

I hit the screen by accident and bought bids? I didn’t mean to buy bids? Please refund.

We're sorry to hear about the accidental purchase. Please note that all sales on DealDash are final as per the Terms of Service. Therefore, bid packs once bought cannot be refunded. Make sure to carefully confirm your purchases to avoid accidental buys. It's always a good idea to double-check before confirming anything.

Asked Apr 16, 2024 5:44 PM

Help me with my DealDash.com customer service issue

General Information

What is DealDash.com?

DealDash.com is an online auction platform where users can bid on a variety of products, employing a pay-to-bid system that...

How does DealDash.com work?

DealDash.com serves as an online auction site where users bid on various products after creating an account. Users purchase bid...

Is DealDash.com available outside of the United States?

DealDash.com mainly serves the United States but has extended its reach to a few other countries. Users outside the U.S. may...

How much does it cost to participate in auctions?

To participate in auctions on DealDash.com, users mainly need to buy bidding credits, costing between one cent and around sixty...

Can I bid on multiple auctions at the same time?

Yes, users on DealDash.com can bid in multiple auctions at once, which can improve the chances of winning desired items. It is...

What is the BidBuddy and how does it work?

BidBuddy is an automated bidding tool on DealDash.com that helps users place bids for auction items. Users set a maximum bid...

What happens if I run out of bids?

When users exhaust their bids on DealDash.com, they must purchase more to continue bidding. Bids are essential for...

How do I set a maximum bid using BidBuddy?

To set a maximum bid using BidBuddy on DealDash, visit the auction page for your desired item and select the BidBuddy option....

What payment methods are accepted on DealDash.com?

DealDash.com provides various payment options, including major credit and debit cards like Visa, MasterCard, American Express,...

What is the BidBuddy fee on DealDash.com?

The BidBuddy feature on DealDash.com allows for automatic bidding when users cannot bid manually. Fees for this service can...

What happens if I don't win an auction?

If you do not win an auction on DealDash, you do not get the item, but you can reclaim some bid credits. This allows you to...

Can I return a product if I'm not satisfied with it?

DealDash.com typically considers most purchases as final sales, meaning that returns are usually not accepted. Certain items...

Are the products on DealDash.com brand new?

Many items on DealDash.com are brand new and sourced from reliable retailers, but some may be refurbished or open-box products....

Can I gift bids or products to someone else?

DealDash prohibits gifting bids or products directly between users as bids are linked to individual accounts. However, users...

What types of products are commonly auctioned on DealDash.com?

DealDash.com provides a wide selection of auction items across various categories, including electronics like TVs and laptops,...

We look to the DealDash.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.

DealDash.com issues reported to GetHuman

FAQ Table of Contents

Answers for More Companies

Was this page helpful?Yes Needs work

Sharing is what powers GetHuman's free customer service contact information and tools. You can help!