© GetHuman Inc.

How Do I Get a Refund from Vudu.com?

Apr 28, 2020

Vudu is a movie and tv show streaming service that offers thousands of titles with both paid and free options. Offering options to both rent and buy digital titles; in some cases, Vudu provides a "Disc + Digital" option that will include a physical Blu-ray copy of a movie to enjoy along with the digital version.

When renting a movie with Vudu, they offer a "Rental Redo."This is an option to change your mind within 30-minutes of watching a movie and to choose a new title, free of charge. The Vudu "Rental Redo" can be used four times per month maximum. In some cases, after purchasing a movie or tv show from Vudu, you would like to receive a refund.

It is under Vudu's sole discretion if you have warranted a refund based on the purchase. If you have watched the movie or tv show entirely and you are asking to refund, Vudu will unlikely give a refund. Vudu does not offer refunds for physical Blu-ray discs under any circumstances other than receiving a damaged disc. In this guide, you will learn how to receive a refund on a digital copy from Vudu.

Receiving a Refund from Vudu

Vudu Customer Support Phone Number

The quickest and best way to receive a refund on your purchase is by calling Vudu's customer support phone number. With an average wait time of only two minutes, you will quickly be in contact with a customer service representative. The customer support representative will determine if your reasoning is within Vudu's guidelines, such as regretting a purchase of a movie after only five minutes of watching. Your Vudu account will be looked over by the customer service representative to determine if you have viewed the movie or tv show fully.

Vudu Email Support

Another way to contact Vudu's customer support is via their email support. This option is not as quick to respond as the phone support option.

Here is how to contact Vudu email support:

  1. Enter your First and Last name in the designated boxes.
  2. Enter the email address you would like Vudu support to contact you at
  3. Press the Choose a Category button and scroll down the list and click Billing as your category
  4. Enter your refund request in the text box at the bottom of the page

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Vudu Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if my Xfinity TV or internet is out? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Vudu

Asked 5 years ago
Updated 5 years ago
Viewed 2,301,519 times
How to receive a refund from Vudu.com
Receiving a refund from Vudu
Can I refund a movie from Vudu.com

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!