How Do I Get a Refund from Vudu.com?
Vudu is a movie and tv show streaming service with thousands of free and paid options to choose from. If you have rented a movie with Vudu, you are allowed to do a "Rental Redo" within 30-minutes. If you want to receive a refund from Vudu, it is entirely under their discretion if they will give a refund. Vudu will not refund physical copies of a movie under any circumstances other than receiving a damaged copy. The quickest and best way to receive a refund is by calling Vudu's customer service phone number.
Vudu is a movie and tv show streaming service that offers thousands of titles with both paid and free options. Offering options to both rent and buy digital titles; in some cases, Vudu provides a "Disc + Digital" option that will include a physical Blu-ray copy of a movie to enjoy along with the digital version.
When renting a movie with Vudu, they offer a "Rental Redo."This is an option to change your mind within 30-minutes of watching a movie and to choose a new title, free of charge. The Vudu "Rental Redo" can be used four times per month maximum. In some cases, after purchasing a movie or tv show from Vudu, you would like to receive a refund.
It is under Vudu's sole discretion if you have warranted a refund based on the purchase. If you have watched the movie or tv show entirely and you are asking to refund, Vudu will unlikely give a refund. Vudu does not offer refunds for physical Blu-ray discs under any circumstances other than receiving a damaged disc. In this guide, you will learn how to receive a refund on a digital copy from Vudu.
Receiving a Refund from Vudu
Vudu Customer Support Phone Number
The quickest and best way to receive a refund on your purchase is by calling Vudu's customer support phone number. With an average wait time of only two minutes, you will quickly be in contact with a customer service representative. The customer support representative will determine if your reasoning is within Vudu's guidelines, such as regretting a purchase of a movie after only five minutes of watching. Your Vudu account will be looked over by the customer service representative to determine if you have viewed the movie or tv show fully.
Another way to contact Vudu's customer support is via their email support. This option is not as quick to respond as the phone support option.
Here is how to contact Vudu email support:
- Enter your First and Last name in the designated boxes.
- Enter the email address you would like Vudu support to contact you at
- Press the Choose a Category button and scroll down the list and click Billing as your category
- Enter your refund request in the text box at the bottom of the page
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