How Do I Reset My Password on Vudu?

If you wish to reset your password on Hulu, a few rules apply. The new password has to be different from your old one. It should have at least eight characters, including one number or symbol, one upper case letter, and one lower case letter.

Creating a New Password

To create your new password, go to the website and click on the 'Sign In' button. When prompted, enter your current username and password. Follow the instructions to create a new one. After changing your new password, change it on any other sites where you may be logged in.

Account Access

You are responsible for all activities on your Vudu Account. If anyone gains access to your account, they could make unauthorized purchases or perform other activities. It is, therefore, critical that you maintain confidentiality. When using shared or public devices, always log out of the website when you are done. Where appropriate, use parental controls to restrict purchasing in your account. You need a password to complete any purchase.

If you suspect that your identity may have been stolen through your Vudu Account, you should contact the customer service team as soon as possible. They may help you recover your account and report the issues to your local law enforcement.

Your account may be placed on hold without notification if Vudu feels the need to protect you from fraudulent activities. You don't always get a discount when your membership is on hold.

Cancellations

If you have trouble recovering a lost Vudu password, you may have to cancel it. One of the best ways to cancel your Vudu account is by contacting the customer service team. If you have any balance in your account, you will receive a refund. However, you don't get a refund for charges for Content. Cancelation should be the last resort because after closing your account, you cannot reopen it in the future.

Vudu does not ask for your account or personal details. If you receive emails asking for your information, they may be malicious. They may direct you to websites that require you to submit personal information.

Contacting the Support Team

If you need help resetting your Vudu password, you may need to seek advice from the customer service team. The best way to contact Vudu is on the phone. It is the fastest option, and you get to speak with a real human. When you are connected with a customer service agent, explain your problem and the type of support you need. Where possible, they will guide you through the steps to recover or reset your password.

If you don't necessarily need to speak with an agent, the help desk is your best support option. It is the first option for most Vudu customers. On the help desk, there are plenty of help pages that address a variety of issues. They cover answers to commonly asked questions, issue-specific topics, and reminders. If you end up going and forth with support agents on the help desk, they may suggest that you contact them directly on the phone.