Volkswagen Customer Service

Contact Volkswagen & solve common issues

Use Volkswagen's Phone Number

Volkswagen's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Volkswagen. Below you will also find the phone and non-phone-based contact information we've gathered.

Volkswagen: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Volkswagen.
There's more!
Click below to show 3 more questions, answers, and complete guides to common Volkswagen customer support problems.

Contacting Volkswagen customer support

Below you can compare and contrast the 6 ways to contact Volkswagen by looking at which ones are the fastest and which ones other customers recommend the most for solving Volkswagen customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Volkswagen across the following channels: Phone, Email, Web, Twitter, Chat, Facebook.

Phone number / contactWaitVotes
800-822-8987
Customer Service
7 mins26
VWCustomerCARE@vw.com
Customer Service
< 2 hrs109
Online Help at vw.com
Customer Service
< 2 hrs103
@vwcares
Customer Service
2 mins105
Live Chat at vw.com
Customer Service
4 mins92
facebook.com/VW/
Customer Service
2 mins97

Recent reasons customers contacted Volkswagen:

Hello sir**Myself Manish Sanghavi from Nagpur(india). I had purchased a Tiguan Allspace...
Trying to reach a call back extension ***** to talk about my car
I own a **** GTI which i purchased ****. "A Valve Cover Gasket Oil Leak" was i*discover...
I want my gps and infotainment unit updated. The maps do not work correctly and i have...
TIMOTHY M. BLASZAK*Service action **U*T* for **** Touareg ID*WVGBE**L**D********To whom...
I called yesterday and a service call was opened, the operator told me I would receive...
Query re Golf Mk * media system. Music can be uploaded from USB, Carplay or streaming o...
I have a **** *.* gti. My car randomly started smoking with engine running at a stand s...
Can someone please call me
It is too long to talk to discuss by text please call me
The dealership we bought our new Volkswagen from will not give us our certificate of or...
Throttle position sensor and accelerator pedal sensor
My Bluetooth won’t let me delete previous phones saved
Is my heater core under the emissions warranty for my **** sports wagon Jetta TDI?
Cant locate a wiring schematic for my car have been told they sont publish a repair man...

Help me with my issue

Does GetHuman work with Volkswagen?

GetHuman does not work with Volkswagen's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Volkswagen at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Volkswagen's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Volkswagen at a Glance

Volkswagen has 1 chat option
Volkswagen has 1 customer email
Volkswagen has 1 help forum
Volkswagen has 1 twitter handle
Volkswagen has 1 facebook page
Contact information overview

Answered on this page:

Are Volkswagen vehicles eligible for any government incentives or rebates?
What is the warranty coverage for a Volkswagen vehicle?
Solutions to common issues

Contacting Other Companies

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