Does Volkswagen Have Roadside Assistance?

Having a peace of mind in knowing you have a cover to attend to you when you develop a breakdown is crucial. Additionally, you are safe knowing that the technician will maintain your vehicle's warranty with the repair at a certified Volkswagen dealer.

Adam Goldkamp is the editor / author responsible for this content.
Dec 7, 2022

Does Volkswagen Have Roadside Assistance?

Just as nothing is a hundred percent risk-free proof, you can have a vehicle breakdown even when actively upholding proper measures. Additionally, it can come when you least expect it and is quite an unfortunate circumstance. However, the Volkswagen roadside assistance program has your back whenever you need it.

When contacting the Volkswagen roadside assistance personnel, you should have information on several items as outlined below:

  1. Your official names and residential home address location.
  2. Your vehicle identification number (VIN) that will help show proof of registration.
  3. Additionally, you also need to inform the customer service on your vehicle number plates and registered license.
  4. The color, make, and even the model of your car is also essential.
  5. Lastly, it is also vital to highlight the type of breakdown your vehicle has.

There are several emergency cases that you can have when your Volkswagen breaks down. Typically, the broad classification will fall under mechanical services delivery, accident service delivery, and even your psychological support. The psychological support encompasses the confidence that a VW roadside assistance team will attend to you until your vehicle is running.

Mechanical Services

When your Volkswagen breaks down in the middle of your journey due to mechanical defects, you don't have to worry. The Volkswagen roadside assistance cover will provide services depending on the nature of your breakdown.

For instance, if your Volkswagen vehicle becomes immobile, the personnel will tow your vehicle to the nearest genuine Volkswagen service station. Additionally, you can also receive fuel delivery if you run out of gas before arriving at your destination. However, you will account for the cost of fuel.

Additionally, if your vehicle's battery goes down, you can receive a jump start service. Sometimes, the forgetful nature can catch up with you, and you forget your keys inside your Volkswagen. While you will meet the repair cost of damages that occur from gaining entry, the technician will help you access your keys.

Moreover, you can also receive a flat tire change. It is applicable when you have a spare tire with you. The technician will replace the flat tire or tow your vehicle if need be.

Accident Assistance

In the unfortunate event of an accident, several aspects come into play. For instance, the Volkswagen roadside assistance plan personnel will coordinate the relevant institutions essential in the face of an accident. These parties include the police, ambulance, and even your automobile insurance company.

Furthermore, you can also receive help on hospital admission when you need further medical attention.

The Volkswagen Roadside Assistance Cover Timeline

The Volkswagen roadside assistance plan is free for you. In the cover, you are eligible to obtain services when you purchase a new Volkswagen vehicle for up to three years. Additionally, it may also entail covering a distance of 36000 miles. However, the VW cover's validity holds up to whichever comes first between the ownership duration and the distance coverage.

If you have a certified pre-owned Volkswagen, you may receive two or three years of free VW roadside assistance plan depending on the time of your initial coverage. Therefore, if your certified pre-owned VW vehicle is less than three years old, the validity of your VW road assistance plan begins when the initial cover duration expires.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
Does Volkswagen Have Roadside Assistance?

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