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Vivant Solar Customer FAQ

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What is Vivant Solar's Phone Number?

The question we are asked most often is about how to talk to Vivant Solar customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Vivant Solar Customer Questions

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Services Offered

What warranties are offered on Vivant Solar products?

Vivant Solar offers warranties that provide reassurance to clients, including a 25-year warranty for solar panels covering...
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How does the installation process work?

The installation of solar systems by Vivant Solar comprises several stages, starting with an initial consultation to assess...
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What services does Vivant Solar offer?

Vivant Solar offers a range of services centered around solar energy solutions, including residential system design and...
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What financing options are available for installing Vivant Solar systems?

Vivant Solar provides various financing options, including solar loans for purchasing panels, power purchase agreements for...
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Installation and Maintenance

How long does the installation of solar panels take?

The installation duration for solar panels typically ranges from one to three days, depending on system size, installation...
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Can I add more panels to my Vivant Solar system later?

Yes, additional solar panels can be added to a Vivant Solar system later, depending on factors like inverter capacity and local...
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How can I find out if my home is suitable for solar panels?

To determine if a home is suitable for solar panels, consider sunlight exposure, any obstructions, roof orientation and angle,...
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What maintenance is required for Vivant Solar systems?

Vivant Solar systems are designed for minimal maintenance but require regular checks for dirt or debris to maintain efficiency....
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Do I need to apply for permits to install solar panels?

Generally, permits are necessary for solar panel installation, and local regulations influence this process. Vivant Solar...
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Incentives and Provider Switching

Can I switch my current solar provider to Vivant Solar?

Switching to Vivant Solar from another provider is achievable but requires careful consideration of existing contract terms,...
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Are there any incentives or rebates available for installing solar panels?

There are various incentives and rebates for installing solar panels, including the federal solar tax credit and state-specific...
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Monitoring and Performance

What is the lifespan of Vivant Solar panels?

Vivant Solar panels typically last between 25 to 30 years, aligning with industry standards for solar technology. They can...
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What happens if my Vivant Solar system produces less energy than expected?

If a Vivant Solar system produces less energy than anticipated, it may be due to environmental factors, shading, or equipment...
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How does net metering work with Vivant Solar?

Net metering with Vivant Solar enables homeowners to receive credits for excess energy generated by their solar panels that is...
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Can I monitor my solar power production online?

Yes, Vivant Solar allows customers to monitor their solar energy production through an online portal or mobile app. Users can...
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