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Vietnam Airlines Customer FAQ

Top Answers & How-to Guides

What is Vietnam Airlines's Phone Number?

The question we are asked most often is about how to talk to Vietnam Airlines customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any discounts or promotions available with Vietnam Airlines?

Yes, Vietnam Airlines offers various discounts and promotions to its passengers. These discounted fares and promotions are available...
Ask any question you have about Vietnam Airlines customer service, get an answer now.
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Baggage Restrictions

What are the baggage restrictions for Vietnam Airlines?

Vietnam Airlines has specific baggage restrictions based on the fare type and flight destination. For international flights, passengers...
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Booking Changes

Can I make changes to my Vietnam Airlines booking?

Yes, changes can be made to Vietnam Airlines bookings. However, the possibility and procedures for making changes depend on the specific...
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Payment Methods

What payment methods are accepted by Vietnam Airlines?

Vietnam Airlines accepts a variety of payment methods to ensure convenience for its passengers. Customers can make their bookings and...
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Visa Requirements

Do I need a visa to travel with Vietnam Airlines?

Yes, you may require a visa to travel with Vietnam Airlines depending on your destination and nationality. Vietnam Airlines advises...
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Seat Selection

Can I select my seat in advance on Vietnam Airlines?

Yes, on Vietnam Airlines, you can select your seat in advance. The airline offers the option of choosing your preferred seat during...
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In-flight Services

What in-flight services are available on Vietnam Airlines?

Vietnam Airlines offers a range of in-flight services to enhance the travel experience of its passengers. On all flights, passengers...
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Cancellation Policy

What is Vietnam Airlines' cancellation policy?

Vietnam Airlines' cancellation policy allows passengers to cancel their bookings, provided they comply with the terms and conditions...
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Frequent Flyer Program

Can I earn frequent flyer miles with Vietnam Airlines?

Yes, passengers flying with Vietnam Airlines can earn frequent flyer miles through the airline's loyalty program called Lotusmiles....
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Promotions and Discounts

Are there any discounts or promotions available with Vietnam Airlines?

Yes, Vietnam Airlines offers various discounts and promotions to its passengers. These discounted fares and promotions are available...
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Help me with my Vietnam Airlines customer service issue

Ask any question you have about Vietnam Airlines customer service. We will do our best to get you answers right away.
We look to the Vietnam Airlines issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Vietnam Airlines issues reported to GetHuman
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