What is Vietnam Airlines' cancellation policy?

Vietnam Airlines' cancellation policy allows passengers to cancel their bookings, provided they comply with the terms and conditions specified in their ticket. Passengers can cancel their tickets through different channels, including the airline's website, agents, or ticket offices. In general, refunds are granted, subject to applicable fees and fare class restrictions. The amount refunded depends on the ticket type and the time remaining until the flight departure. It is important to note that promotional tickets or tickets purchased during certain promotional periods may have different cancellation conditions. Passengers are encouraged to review the specific terms and conditions of their ticket or contact Vietnam Airlines' customer service for detailed information on their cancellation eligibility, applicable fees, and refund options.