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ValueMailers.com Customer FAQ

Top Answers & How-to Guides

What is ValueMailers.com's Phone Number?

The question we are asked most often is about how to talk to ValueMailers.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent ValueMailers.com Customer Questions

Help me with my ValueMailers.com customer service issue

Order Tracking

How do I track my order?

To track an order with ValueMailers.com, simply log into your account and check the order history section for tracking details....
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Can I cancel or change my order?

Yes, ValueMailers.com generally allows order cancellations or changes, but it depends on the processing stage of your order. It...
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Return and Customization

What is the return policy?

ValueMailers.com has a specific return policy that outlines conditions for returns and refunds, which may differ by product...
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What is the minimum order quantity?

ValueMailers.com has varying minimum order quantities depending on the product or service, with some items requiring higher...
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Are custom packaging options available?

ValueMailers.com provides a variety of custom packaging options tailored for businesses seeking distinctive mailing solutions....
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Shipping Information

What are the shipping options available?

ValueMailers.com provides various shipping options, including standard, expedited, and sometimes express shipping. Standard...
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How long does shipping take?

Shipping duration at ValueMailers.com is influenced by factors such as product type and chosen shipping method. Standard...
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Do you ship internationally?

ValueMailers.com mainly serves the U.S., offering various shipping choices, but international shipping is subject to different...
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What is the maximum weight limit for shipments?

ValueMailers.com generally has a shipment weight limit of around 70 pounds, though this can change based on the chosen service...
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Payment and Discounts

What payment methods are accepted?

ValueMailers.com typically accepts major credit cards like Visa, MasterCard, American Express, and Discover, with some...
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Are bulk discounts available?

ValueMailers.com typically provides bulk discounts for customers buying larger amounts of marketing materials, aiding...
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Are there any promotions or discounts available?

ValueMailers.com often has promotions and discounts that vary based on marketing campaigns or seasons. For the latest...
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