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The Scooter Store Customer FAQ

Top Answers & How-to Guides

How do I Contact The Scooter Store Customer Service?

The question we are asked most often is about how to talk to The Scooter Store customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I customize my scooter with additional accessories?

Yes, you can easily customize your scooter with additional accessories to enhance your mobility experience. At The Scooter Store, we...
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Types of Scooters

What types of scooters does The Scooter Store offer?

The Scooter Store offers a wide range of scooters to cater to diverse needs and preferences. Our selection includes both traditional...
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Location

Where is The Scooter Store located?

The Scooter Store is widely accessible across the United States with numerous locations catering to customers of mobility products...
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Prescription Requirement

Do I need a prescription to buy a scooter?

Yes, a prescription is generally required to purchase a scooter from The Scooter Store. This is because scooters are considered durable...
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Financing Options

Does The Scooter Store offer financing options?

Yes, The Scooter Store does offer financing options. We understand that purchasing a mobility scooter or power chair can be a significant...
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Return/Exchange Policy

What is The Scooter Store's return/exchange policy?

The Scooter Store's return/exchange policy ensures customer satisfaction. If you are not completely satisfied with your purchase, you...
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Warranty Coverage

Are the scooters from The Scooter Store covered by a warranty?

Yes, all scooters from The Scooter Store are covered by a warranty. We value our customers' satisfaction and confidence in our products....
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Test Drive

Can I test drive a scooter before purchasing?

Yes, you can test drive a scooter before making a purchase. At The Scooter Store, we understand the importance of ensuring that the...
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Delivery Service

Will The Scooter Store deliver the scooter to my home?

Yes, The Scooter Store provides home delivery services for all scooters. We understand the importance of convenience and aim to make...
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Rental Scooters

Does The Scooter Store offer rental scooters?

No, The Scooter Store does not offer rental scooters. We specialize in providing mobility scooter solutions for individuals who require...
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Customization Options

Can I customize my scooter with additional accessories?

Yes, you can easily customize your scooter with additional accessories to enhance your mobility experience. At The Scooter Store, we...
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Help me with my The Scooter Store customer service issue

Ask any question you have about The Scooter Store customer service. We will do our best to get you answers right away.
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