Universal Studios Orlando Customer FAQ

Top Answers & How-to Guides

What is Universal Studios Orlando's Phone Number?

The question we are asked most often is about how to talk to Universal Studios Orlando customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I bring my pet to Universal Studios Orlando?

Unfortunately, pets are not allowed inside Universal Studios Orlando with the exception of service animals. Universal Studios prioritizes...
Ask any question you have about Universal Studios Orlando customer service, get an answer now.

Hours

What are the opening hours of Universal Studios Orlando?

Universal Studios Orlando opens at 9:00 am, seven days a week. Closing times vary depending on the day and season. The park typically...

Transportation

What are the available options for transportation to Universal Studios Orlando?

There are several transportation options to reach Universal Studios Orlando. For those staying at partner hotels, complimentary shuttle...

Food and Drinks

Can I bring my own food and drinks into Universal Studios Orlando?

Yes, guests are permitted to bring their own food and drinks into Universal Studios Orlando; however, there are some guidelines to...

Lockers

Are there lockers available to store personal belongings at Universal Studios Orlando?

Yes, lockers are available at Universal Studios Orlando for guests to store their personal belongings. These lockers can be found throughout...

Family Attractions

What attractions and rides are suitable for young children at Universal Studios Orlando?

Universal Studios Orlando offers several attractions and rides that are perfect for young children. One popular option is Woody Woodpecker's...

Ride Requirements

Is there a height or age requirement for certain rides at Universal Studios Orlando?

Yes, there are height and age requirements for certain rides at Universal Studios Orlando. These requirements vary depending on the...

Rentals

Can I rent strollers or wheelchairs at Universal Studios Orlando?

Yes, strollers and wheelchairs are available for rent at Universal Studios Orlando. Strollers are offered for a daily fee, and a limited...

Photography

Are there any restrictions on taking photos or videos within Universal Studios Orlando?

Yes, there are certain restrictions on taking photos or videos within Universal Studios Orlando. While guests are generally welcome...

Dining Options

Are there any options for dining or food allergies at Universal Studios Orlando?

Yes, Universal Studios Orlando offers various dining options for guests with food allergies. They understand the importance of accommodating...

Pets

Can I bring my pet to Universal Studios Orlando?

Unfortunately, pets are not allowed inside Universal Studios Orlando with the exception of service animals. Universal Studios prioritizes...

Help me with my Universal Studios Orlando customer service issue

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