Updated

US-Mattress.com Customer FAQ

Top Answers & How-to Guides

What is US-Mattress.com's Phone Number?

The question we are asked most often is about how to talk to US-Mattress.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer any promotional discounts or coupons?

Yes, we offer promotional discounts and coupons at US-Mattress.com. We believe in providing our customers with the best value for their...
Ask any question you have about US-Mattress.com customer service, get an answer now.

Returns & Orders

What is your return policy?

Our return policy at US-Mattress.com aims to ensure customer satisfaction. We offer a 120 Night In-Home Trial, allowing you to try...

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed. At US-Mattress.com, we understand that circumstances may change...

How long does it take to receive my order?

The delivery time for your order depends on various factors such as the specific product, your location, and the manufacturer's availability....

Can I track my order online?

Yes, you can track your order online at US-Mattress.com. Once your order has been shipped, you will receive a tracking number via email....

Financing & Payments

Do you offer financing options?

Yes, at US-Mattress.com, we understand that purchasing a new mattress can be a significant investment. Therefore, we strive to make...

What types of payment do you accept?

At US-Mattress.com, we offer various convenient payment options to ensure a hassle-free shopping experience. We accept all major credit...

Warranty

What is the warranty on your mattresses?

At US-Mattress.com, our mattresses come with a warranty that varies depending on the brand and model. Generally, our mattresses are...

Price Match & Discounts

Do you offer price match guarantee?

Yes, we offer a price match guarantee on all of our products. If you find a lower price on a specific item we sell, we will match that...

Do you offer any promotional discounts or coupons?

Yes, we offer promotional discounts and coupons at US-Mattress.com. We believe in providing our customers with the best value for their...

Mattress Information

What mattress sizes are available?

At US-Mattress.com, we offer a wide range of mattress sizes to cater to individual preferences and needs. Our selection includes the...

What is the difference between memory foam and innerspring mattresses?

The main difference between memory foam and innerspring mattresses lies in the materials used and the support they provide. Memory...

Service Offerings

Do you offer mattress removal services?

Yes, we offer mattress removal services. At US-Mattress.com, we understand the hassle and inconvenience of getting rid of old mattresses....

Help me with my US-Mattress.com customer service issue

Ask any question you have about US-Mattress.com customer service. We will do our best to get you answers right away.
We look to the US-Mattress.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
US-Mattress.com issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated