UPS Freight Customer Service

Contact UPS Freight & solve common issues

Use UPS Freight's Phone Number

UPS Freight's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about UPS Freight. Below you will also find the phone and non-phone-based contact information we've gathered.

UPS Freight: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for UPS Freight.
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Click below to show 2 more questions, answers, and complete guides to common UPS Freight customer support problems.

Contacting UPS Freight customer support

Below you can compare and contrast the 6 ways to contact UPS Freight by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS Freight customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS Freight across the following channels: Phone, Web, Email.

Phone number / contactWaitVotes
Customer Service
3 mins33
Small Freight Customer Service
2 mins79
TTY/TDD Customer Service
2 mins20
Online Help at
Customer Service
< 2 hrs35
Air/Ocean Customer Service
2 mins26
Customer Service
< 2 hrs23

Recent reasons customers contacted UPS Freight:

A package was not delivered, it may be on the way back to sender. The email says the pa...
My pkg. has been posted on UPS app. as delivered to USPS ACCEPTANCE PENDING since...
UPS couldn't complete your delivery and is holding it for me to pick up.*The address is...
Packages were left on our porch and they don't belong to us.
My package is not sent to the location where it should be sent, but needs to be picked...
hello dear respected ups my package through ups deliverd wrong adress my client very an...
hello dear ups shipping *ups deliverd my client package with wrong adress please i need...
Delivery was supposed to be yesterday. Waited here all day til *. The driver must conta...
My order is being shipped to the wrong address. How do I change that before it gets del...
No pudieron entregar un paquete en el **** parkside pl porque por error no proporcione...
I need to check on a freight delivery
I was waiting for someone from to call me to let me know when they would be picking up...
I need to ship a mattress, ** x** **" weighs ** pounds from zip ***** to *****. Please...
where is my package? ***Z**FF************
We'd like to set up an account for freight shipping. What options do you offer, and how...

Help me with my issue

Does GetHuman work with UPS Freight?

GetHuman does not work with UPS Freight's customer support operations, directly or in any other way. GetHuman has no partnership or relation to UPS Freight at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check UPS Freight's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting UPS Freight at a Glance

UPS Freight has no chat option
UPS Freight has 1 customer email
UPS Freight has 1 help forum
UPS Freight has no twitter handle
UPS Freight has no facebook page
Contact information overview

Answered on this page:

What are the shipping rates for UPS Freight?
Solutions to common issues

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