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TwinGalaxies.com Customer FAQ

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How do I Contact TwinGalaxies.com Customer Service?

The question we are asked most often is about how to talk to TwinGalaxies.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent TwinGalaxies.com Customer Questions

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Score Submission

Can I submit scores for retro games or only modern games?

Twin Galaxies.com allows submissions for both retro and modern games, acknowledging achievements from various gaming eras....
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What are the requirements for submitting video evidence of my high score?

To submit video evidence of a high score to Twin Galaxies, the video must capture the entire game session without...
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Can I edit or delete my high score submission after it has been verified?

Once a score is verified on Twin Galaxies, it cannot be edited or removed by the player to ensure the integrity of the records....
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What is the difference between a world record and a personal best?

World records and personal bests are both important in gaming, but they serve different functions. A world record is the...
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Can I compete in multiple categories on TwinGalaxies.com?

Competitors are allowed to enter multiple categories on TwinGalaxies.com, which enhances their gaming experience and showcases...
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Are there any costs associated with submissions?

Submitting game scores and records on TwinGalaxies.com can involve fees, which may fluctuate based on the submission type and...
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Leaderboards and Updates

Are there any incentives or rewards for achieving high scores on TwinGalaxies.com?

TwinGalaxies.com recognizes player achievements through leaderboard placements and titles like "World Record Holder," promoting...
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How often are leaderboards and high scores updated?

The updating frequency of leaderboards and high scores on TwinGalaxies.com depends on submission volume and verification...
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Community and Resources

How do I report a dispute against a high score submission?

To dispute a high score submission on Twin Galaxies, gather valid evidence like video footage or eyewitness accounts. Navigate...
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Is there a community forum for players on TwinGalaxies.com?

TwinGalaxies.com features a community forum that allows gamers to discuss topics, share experiences, and connect with others...
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What are the rules for live stream submissions?

Twin Galaxies has set rules for live stream submissions to promote fairness in gaming. Participants must broadcast via reliable...
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How can I check my submission status?

To check your submission status on Twin Galaxies, visit their website and log into your account. Navigate to your profile or...
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What tools or resources are available to help improve my gameplay?

TwinGalaxies.com offers various tools to help players enhance their skills, including a library of gameplay videos showcasing...
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