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Lennox Customer FAQ

Top Answers & How-to Guides

What is Lennox's Phone Number?

The question we are asked most often is about how to talk to Lennox customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the return policy for Lennox products?

Lennox offers a comprehensive return policy for their products. If you are not satisfied with your purchase or if there is a defect,...
Ask any question you have about Lennox customer service, get an answer now.

Recent Lennox Customer Questions

Lennox Mini split unit replacement . Unable to get parts

We're sorry to hear you're having difficulty obtaining replacement parts for your Lennox mini split unit. Lennox designs its products with durability in mind, but occasional part replacement may be necessary due to wear and tear. Parts for Lennox mini split units are usually readily available from authorized Lennox parts distributors. Also, Lennox service technicians should be able to access required parts for servicing or repairing your unit. If you're still having trouble, it might be due to the specific part you need being temporarily out of stock or possible discontinuation of the model or part. Contact your local Lennox dealer for the most accurate information.
Asked Mar 12, 2024 9:25 PM

Help me with my Lennox customer service issue

About Lennox

What is Lennox?

Lennox is a leading global provider of HVAC (Heating, Ventilation, and Air Conditioning) systems and solutions. With a rich history...

Products

What products does Lennox offer?

Lennox offers a wide range of products to cater to the heating, ventilation, air conditioning, and refrigeration needs of residential...

Purchase

Where can I purchase Lennox products?

Lennox products can be purchased through various channels to cater to individual preferences. Customers can visit authorized Lennox...

Warranty

What is the warranty period for Lennox products?

The warranty period for Lennox products varies depending on the specific product. Lennox offers industry-leading warranties to ensure...

Manuals

Where can I find Lennox product manuals?

You can easily access Lennox product manuals on their official website. Simply visit the Lennox website and navigate to the "Support"...

Energy Efficiency

Are Lennox products energy efficient?

Yes, Lennox products are highly energy efficient. Lennox prioritizes sustainability and has developed a range of innovative technologies...

Financing

Does Lennox offer financing options?

Yes, Lennox offers financing options to help make purchasing their products more affordable. They understand that investing in a new...

Replacement Parts

Can I purchase replacement parts for my Lennox product?

Yes, customers can purchase replacement parts for their Lennox products. Lennox offers a wide range of replacement parts to ensure...

Return Policy

What is the return policy for Lennox products?

Lennox offers a comprehensive return policy for their products. If you are not satisfied with your purchase or if there is a defect,...
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