What is the reimbursement process?

The reimbursement process with Trupanion is simple and hassle-free. After paying the veterinarian directly for your pet's treatment, you can submit a claim online or through the Trupanion mobile app. The documents needed for a claim include the itemized invoice, medical records, and any applicable diagnostics. Once the claim is submitted, Trupanion's dedicated team reviews it promptly and efficiently. Reimbursement is typically processed within 5 business days after approval. Trupanion offers direct payment to the veterinarian in select hospitals, eliminating the need for out-of-pocket expenses. With our comprehensive coverage, including hereditary and congenital conditions, we aim to provide peace of mind and financial support during your pet's time of need.