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Truebeautystore.com Customer FAQ

Top Answers & How-to Guides

What is Truebeautystore.com's Phone Number?

The question we are asked most often is about how to talk to Truebeautystore.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To create an account on Truebeautystore.com, simply click on the "Sign Up" or "Create Account" button on the top right corner of the...

Can I request a sample of a product before purchasing?

Yes, at Truebeautystore.com, we offer the option to request a sample of a product before making a purchase. We understand that trying...
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Account Creation

How do I create an account?

To create an account on Truebeautystore.com, simply click on the "Sign Up" or "Create Account" button on the top right corner of the...
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Damaged Items

What should I do if I received a damaged item?

If you have received a damaged item from Truebeautystore.com, please contact our customer service team immediately. Provide details...
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About Truebeautystore

What is Truebeautystore.com?

Truebeautystore.com is an online beauty retailer that offers a wide range of high-quality beauty products for customers seeking to...
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Payment Methods

What methods of payment do you accept?

We accept various methods of payment to provide convenience and flexibility for our customers. At Truebeautystore.com, we accept major...
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Return/Exchange Policy

What is your return/exchange policy?

Our return/exchange policy at Truebeautystore.com is designed to ensure your utmost satisfaction. If you are not completely satisfied...
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Shipping Duration

How long does shipping take?

For orders placed on Truebeautystore.com, shipping time typically depends on the destination and the shipping method chosen during...
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Order Tracking

Can I track my order?

Yes, you can track your order on Truebeautystore.com. Once your order has been shipped, you will receive a confirmation email with...
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International Shipping

Do you offer international shipping?

Yes, we offer international shipping to customers worldwide. We understand that beauty knows no boundaries, and we want to cater to...
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Cruelty-Free Products

Are your products cruelty-free?

Yes, all our products at TrueBeautyStore.com are cruelty-free. We are committed to providing ethically sourced beauty products that...
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Order Modifications

Can I cancel or modify my order?

Yes, you can cancel or modify your order. At Truebeautystore.com, we understand that circumstances change and you may need to make...
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Loyalty Program

Do you have a loyalty program or rewards system?

Yes, at Truebeautystore.com, we highly value our loyal customers. That's why we have a fantastic loyalty program in place called True...
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Product Sampling

Can I request a sample of a product before purchasing?

Yes, at Truebeautystore.com, we offer the option to request a sample of a product before making a purchase. We understand that trying...
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Help me with my Truebeautystore.com customer service issue

Ask any question you have about Truebeautystore.com customer service. We will do our best to get you answers right away.
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