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Truebeautystore.com Customer FAQ

Top Answers & How-to Guides

What is Truebeautystore.com's Phone Number?

The question we are asked most often is about how to talk to Truebeautystore.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

Creating an account on Truebeautystore.com is easy. Visit the website, find the "Sign Up" or similar option, and provide your...

How do I change or reset my password?

To reset or change a password at Truebeautystore.com, visit the login page and select the "Forgot Password" link to receive...
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Recent Truebeautystore.com Customer Questions

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Account Management

How do I create an account?

Creating an account on Truebeautystore.com is easy. Visit the website, find the "Sign Up" or similar option, and provide your...
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How do I change or reset my password?

To reset or change a password at Truebeautystore.com, visit the login page and select the "Forgot Password" link to receive...
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Order Issues

What should I do if I received a damaged item?

If a customer receives a damaged item from Truebeautystore.com, they should first review their order details and packaging for...
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Can I cancel or modify my order?

Truebeautystore.com usually permits order modifications or cancellations if the order is still processing and not yet shipped....
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What should I do if my order is late?

If an order from Truebeautystore.com is delayed, customers should first track it via the link in their confirmation email for...
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Payment and Policies

What methods of payment do you accept?

Truebeautystore.com accepts various payment methods including major credit and debit cards like Visa and Mastercard, along with...
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What is your return/exchange policy?

Truebeautystore.com has a clear return and exchange policy prioritizing customer satisfaction. Generally, returns are accepted...
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Do you have a loyalty program or rewards system?

True Beauty Store provides a loyalty program that rewards customers for their purchases through points. Points can be collected...
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Do you offer gift cards?

Truebeautystore.com generally does not provide gift cards as a payment choice, but customers can consider buying beauty...
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Shipping Information

How long does shipping take?

Shipping times at Truebeautystore.com depend on the chosen method and destination. Standard U.S. shipping typically takes five...
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Can I track my order?

Yes, orders can be tracked via Truebeautystore.com. After making a purchase, customers receive a confirmation email with...
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Do you offer international shipping?

Truebeautystore.com generally offers international shipping to various countries outside the United States. Shipping costs,...
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What are the shipping costs?

Shipping costs at Truebeautystore.com depend on factors such as shipping method, destination, and item weight. The store offers...
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Product Requests

Are your products cruelty-free?

Truebeautystore.com features a variety of cruelty-free products, highlighting brands that prioritize ethical practices....
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Can I request a sample of a product before purchasing?

Truebeautystore.com generally does not provide product samples prior to purchase, focusing instead on detailed descriptions,...
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