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What should I do if my order is late?

Asked 3 months ago
If a customer's order from Truebeautystore.com is late, it is generally advisable to first track the order through the tracking link provided in the confirmation email. This link will typically offer insights into the current status and estimated delivery date. If the tracking information indicates that the order is still in transit, a customer may need to allow a little additional time, as delays can occur due to various factors such as weather conditions or carrier issues. However, if the order has not moved for an extended period or is significantly past the estimated delivery date, it may be necessary to seek further assistance. In such cases, customers are encouraged to look for contact information on the current web page of Truebeautystore.com. This page will provide options for reaching out to customer service, which can offer specific details regarding the order and assist in resolving any issues. It is important for customers to have their order details on hand when reaching out for support. Overall, patience and checking tracking information are key steps in handling a late order.
Answered Sep 7th 2025

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