What should I do if I received a damaged item?

Asked a year ago
If you have received a damaged item from Truebeautystore.com, please contact our customer service team immediately. Provide details of the damage, along with your order number and any relevant photos. Our team will assist you in resolving the issue, whether that involves a replacement, refund, or alternative solution. It is important to reach out to us promptly so we can address the situation appropriately and ensure your satisfaction with your purchase. Thank you for your understanding and cooperation.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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