What happens if there is a power outage in my area?

In the event of a power outage in your area while being a customer of TriEagle Energy, several things may occur. First, it is important to understand that TriEagle Energy is a retail electric provider, meaning they purchase electricity from the wholesale market and sell it to consumers. However, the actual delivery of electricity is managed by local utility companies that own the infrastructure, such as power lines and substations. When a power outage occurs, it typically results from issues such as severe weather, equipment failure, or maintenance work. In such cases, customers will experience a temporary loss of power, and this may affect an entire neighborhood or a specific area. During a power outage, TriEagle Energy will not be responsible for restoring power, as this falls under the jurisdiction of the local utility. Customers are encouraged to stay informed about the situation through the local utility company’s updates and announcements. It is wise to prepare for outages by having emergency supplies on hand, such as flashlights, batteries, and non-perishable food. For those who depend on electricity for medical devices, it is advisable to have a backup plan in place. For more specifics about outage alerts or safety measures, it may be helpful to visit the appropriate web pages related to TriEagle Energy's service area.