What happens if there is a power outage in my area?

If there is a power outage in your area, Gateway Energy Services promptly contacts your local electricity provider to report the issue and work towards a resolution. However, as a retail energy provider, we do not have control over the restoration timeline or the physical infrastructure required to fix the problem. During an outage, it's essential to stay informed by monitoring updates from your local utility company and following any instructions they provide, such as reporting the outage or taking necessary safety precautions. We recommend having a preparedness plan in place, including backup power sources or supplies, to manage potential disruptions. Gateway Energy Services is committed to serving our customers, and we strive to ensure a seamless transition once the power is restored.