What happens if there is a power outage in my area?

In the event of a power outage in your area, CPL Retail Energy LP works collaboratively with the local utility company to promptly restore power. As a retail energy provider, we do not directly control or manage the physical distribution of electricity. During an outage, please contact your local utility company's outage line or refer to their website for real-time updates and estimated restoration times. It is important to have their contact information readily available. Additionally, it is recommended to have a backup plan in place, such as sufficient supply of batteries, flashlights, or a generator, to ensure your safety and comfort during power interruptions. We apologize for any inconvenience caused by power outages and appreciate your understanding.