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Transit App Customer FAQ

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How do I Contact Transit App Customer Service?

The question we are asked most often is about how to talk to Transit App customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Transit App Customer Questions

When I purchased the $25 annual pass I thought it was for a bus pass

I'm sorry for any misunderstanding. The $25 fee in Transit App typically is for Transit App's subscription plan, which offers bonus features such as step-by-step trip planning, real-time predictions, customizable notifications, and other special features. However, it doesn't cover the costs of public transportation fares. Public transit fares still need to be paid separately to the specific transit authority and these costs vary by city and type of transport.
Asked Mar 30, 2024 5:53 PM

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