What is Torrid's return policy?

Torrid's return policy allows customers to return most merchandise within 60 days of the purchase date for a full refund or exchange. The items must be unworn, unwashed, and have all the original tags still attached. For online purchases, customers can either return the items via mail or at any Torrid store. If returning by mail, a prepaid return label is available on their website for a flat fee that will be deducted from the refund. If returning in-store, customers must provide the original packing slip or email confirmation as proof of purchase. However, certain items such as lingerie, swimwear, and final sale items are non-returnable. For more details or specific instructions, customers can visit Torrid's website or contact their customer service.