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Tommy Hilfiger Customer FAQ

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What is Tommy Hilfiger's Phone Number?

The question we are asked most often is about how to talk to Tommy Hilfiger customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Tommy Hilfiger Customer Questions

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Gift Card Questions

How Do I Check the Balance on My Tommy Hilfiger Gift Card?

Visit the Tommy Hilfiger website and log in to your account o check your balance on a Tommy Hilfiger gift card. Click My Gift...
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How Do I Request a Refund to a Gift Card from Tommy Hilfiger?

If you want to return something that you purchased from Tommy Hilfiger and get your gift card refunded, you have a couple of...
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How Do I Buy a Gift Card from Tommy Hilfiger?

To buy a gift card from Tommy Hilfiger, go to the Tommy Hilfiger website, click Shop and select Gift Cards. You'll see a list...
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How Do I Send Someone a Tommy Hilfiger Gift Card?

A Tommy Hilfiger gift card can make a good gift. Tommy Hilfiger only sells e-gift cards, though, not physical gift cards. You...
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How Do I Use My Tommy Hilfiger Gift Card for My Purchase?

Using your Tommy Hilfiger gift card for that hat or shirt you've been eyeing is easy. You can use the card in-store like you...
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What Do I Do If My Tommy Hilfiger Gift Card Balance Won't Load?

If you can't get the balance of your Tommy Hilfiger gift card to display properly, there are things you can do to find and fix...
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Return and Order Policy

Can I return an item purchased online in a Tommy Hilfiger store?

Tommy Hilfiger usually permits returns of online purchases at physical stores, provided the items are in new condition and...
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What is the return policy for Tommy Hilfiger?

Tommy Hilfiger generally allows returns within thirty days of purchase for items that are unworn, unwashed, and have all...
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Can I cancel or make changes to my Tommy Hilfiger order?

Once an order is placed with Tommy Hilfiger, alterations or cancellations may be challenging due to quick processing. If the...
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Shipping and Payment

Does Tommy Hilfiger offer international shipping?

Tommy Hilfiger does provide international shipping to various countries, with tailored product selections on regional sites....
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What payment methods are accepted by Tommy Hilfiger?

Tommy Hilfiger offers various payment options, including major credit cards and PayPal, as well as brand-specific gift cards....
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Does Tommy Hilfiger offer free shipping?

Tommy Hilfiger does provide free shipping under certain conditions, often depending on order totals or special promotions. It...
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Promotions and Sizing

Are there any discounts or promotions available at Tommy Hilfiger stores?

Tommy Hilfiger frequently has a variety of promotions and discounts, including seasonal sales and holiday specials. These may...
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What is Tommy Hilfiger's sizing chart?

Tommy Hilfiger provides a sizing chart aiding customers to determine the correct fit for various clothing items. Sizes can...
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We look to the Tommy Hilfiger issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Tommy Hilfiger issues reported to GetHuman
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