How Can I Track a Lost or Stolen Time Warner Phone?

Time Warner phones are easy to track if lost or stolen. You can use Find My Device or Pocket Geek Assurant App depending on which type of Time Warner Spectrum phone you are using. The apps also allow you to erase your data and reset the phone. You should back up your data to ensure you don't lose any personal information in the meantime. Contact Time Warner customer service for any technical assistance.

Christian Allen is the editor / author responsible for this content.
Jan 29, 2020

How Can I Track a Lost or Stolen Time Warner Phone?

Losing your Time Warner phone can be frustrating. However, you can track it if it's stolen or lost. Plus, if you can't find it, you can opt to remotely erase all your personal information from the phone or lock it to ensure no unauthorized person can access the device.

If you still haven't backed up all your data, you will not be able to restore any of your personal information after erasing all the data. Ensure that your personal information is backed up to prevent data loss when the phone is stolen or lost.

If you have a Time Warner spectrum mobile protection plan, it's easy to track the device using the Assurant app. you can also use the Android Device Manager. If you are having trouble finding out which app to use you can contact Time Warner customer support to help you decide on the best one for you.

How to Track Your Phone Using Assurant Pocket Geek App

The app doesn't only track lost phones but also help you solve technical issues. You can also optimize your device performance. Pocket Geek helps you track the Time Warner phone by giving you the technical assistance you need through Personal TechPro.

Download the App

You can download Pocket Geek from your app store free of charge if you can't find it in your phone. However, the app is pre-installed in all Time Warner Spectrum android phones. To Install the app follow the steps below.

  1. Open the phone app store
  2. Search for Pocket Geek
  3. Select Install

Register your account to enable you to use the app. To register follow these steps.

Open Pocket Geek app

Follow prompt steps to learn more about the app and get started

  1. Enter your email, phone number, and password
  2. Choose Create My Account
  3. Choose Time Warner Spectrum Mobile then click Continue.

How Does Pocket Geek Benefit Me?

  • With pocket Geek, you have access to the device optimization, which means you can fix small issues and monitor your phone health. Plus, you can test your Wi-Fi connection speed and boost your battery.
  • You enjoy antivirus protection, which ensures hackers don't get your information. Plus, viruses and malware are kept at bay.
  • You enjoy secure backup. It means you can restore your videos, photos, and files.
  • Acts as your personal TechPro and can help you connect your devices at home or set up your home wi-fi etc.
  • Allows you to track your Time Warner phone, lock and even wipe all personal information if it's lost. Just go to the homepage and access these features.
  • You have access to your policy details like deductibles, coverage, and can file your claim quickly and securely.

Availability of Pocket Geek depends on the Time Warner phone, operating system, or if you are indeed enrolled in the Spectrum Mobile Protection Plan. However, device optimization is offered to all Time Warner customers. Data charges will apply, and this is a service contract and not an insurance product.

Track Your Phone Using Find My Device

You can do this online. Log in to your Google account and access the Find My Device feature. Enter your device information and follow the steps given to track your phone. You can also erase your data using the app. Check if the app is installed on your phone and turn on-location settings.

The app provides GPS directions by relying on a triangulation algorithm to be spot-on location. The device gives you real-time location updates that change as the person moves. Find My Device allows for quick viewing of synced devices with real-time mapping, and it's easy to use. This is one of the best options to use to track your lost or stolen Time Warner phone.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Can I Track a Lost or Stolen Time Warner Phone?

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