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Thomson Flights Customer FAQ

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Recent Thomson Flights Customer Questions

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Baggage and Fees

What is the baggage allowance for Thomson flights?

Thomson Flights has specific baggage allowances that vary by route, ticket type, and destination. Typically, passengers can...
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What is the policy for bringing sports equipment on Thomson flights?

Thomson Flights allows various sports equipment like skis and bicycles on their flights, but conditions apply. Equipment must...
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Are there any fees for overweight luggage on Thomson flights?

Thomson Flights has specific guidelines for luggage allowances and additional charges for overweight bags may apply. Fees vary...
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Booking and Changes

Can I make changes to my Thomson flight booking?

Passengers can modify their Thomson flight bookings depending on fare rules, but changes may incur fees. They can adjust dates,...
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What is the policy for refunds and cancellations on Thomson flights?

Thomson Flights has clear policies on refunds and cancellations dependent on ticket types. Flexible tickets usually allow...
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Can I purchase travel insurance for my Thomson flight?

Travel insurance can generally be purchased when booking flights or holiday packages with Thomson Flights. It covers issues...
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Flight Experience

What are the options for seating on Thomson flights?

Thomson Flights provides various seating selections, including standard economy and premium options with extra legroom....
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Are meals included on Thomson flights?

On Thomson Flights, meal inclusion depends on flight duration and service class. Long-haul flights typically offer...
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What is the check-in process for Thomson flights?

The check-in for Thomson flights allows online or airport options, with online check-in available 24 hours before departure....
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Travel Documents and Policies

What documents do I need to bring with me for my Thomson flight?

When flying with Thomson Flights, passengers need a valid, undamaged passport and possibly a visa based on their destination....
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What happens if my Thomson flight is delayed or canceled?

When a Thomson flight is delayed or canceled, the airline offers assistance such as updates on the situation, rebooking...
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What is the policy for children traveling alone on Thomson flights?

Thomson Flights permits children ages five to eleven to travel unaccompanied if registered for their unaccompanied minor...
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Can I request special assistance for my Thomson flight?

Special assistance for Thomson flights can be requested to ensure comfortable travel for those with specific needs. Passengers...
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What is the policy for bringing pets on Thomson flights?

Thomson Flights permits small pets to travel in the cabin under certain conditions, including an approved carrier and advance...
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We look to the Thomson Flights issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Thomson Flights issues reported to GetHuman

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