How do I cancel or change my order?

When it comes to canceling or changing an order at Thompson Cigar Company, it is important to act promptly. Orders can typically be altered or canceled only if they have not yet been processed or shipped. If you wish to modify your order, your best course of action is to visit the Thompson Cigar website. There, you may find specific information relevant to your situation regarding order changes or cancellations. In many cases, customers can manage their orders through their account by logging in and accessing their order history. This may provide you with the ability to change or cancel your order directly. However, it is essential to remember that time is of the essence, as once an order has been packaged for shipment, changes are often not possible. If you are unable to make changes online, you may want to look for contact information on the Thompson Cigar website. This could lead you to customer service options, whether that be through email or a direct phone line. Please keep in mind that during peak times, response times may vary. In summary, prompt action is crucial. You should check your order status as soon as possible and follow the guidance available on the Thompson Cigar website to determine the best way to either change or cancel your order.