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Thegpsstore.com Customer FAQ

Top Answers & How-to Guides

What is Thegpsstore.com's Phone Number?

The question we are asked most often is about how to talk to Thegpsstore.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I use GPS devices while hiking in remote areas?

Yes, you can use GPS devices while hiking in remote areas. GPS devices are designed to function globally and are not limited to specific...
Ask any question you have about Thegpsstore.com customer service, get an answer now.

Shipping and Orders

How can I update my shipping address?

To update your shipping address, simply log in to your account on our website and navigate to the "My Account" section. From there,...

What payment methods do you accept?

We accept various payment methods to provide convenience and flexibility to our customers. At Thegpsstore.com, you can make your purchases...

Do you ship internationally?

Yes, we do ship internationally. At Thegpsstore.com, we understand the importance of delivering our products to customers worldwide....

Can I track my order?

Yes, you can track your order on Thegpsstore.com. Once your order has been shipped, you will receive a confirmation email with a tracking...

How long does it take to process an order?

At Thegpsstore.com, we strive to process orders as quickly as possible. Typically, it takes us about 1-2 business days to process an...

Can I cancel my order after it has been placed?

Yes, you can cancel your order after it has been placed. At Thegpsstore.com, we understand that circumstances can change or you may...

Returns and Warranty

What is your return policy?

Our return policy at Thegpsstore.com is designed to ensure customer satisfaction. If for any reason you are not completely satisfied To initiate a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. You can reach our team through email or by calling our toll-free number. Once the RMA number is obtained, simply pack the item securely and ship it back to us using a reputable carrier of your choice. Upon receiving the returned item, we will inspect it to ensure it meets the criteria for a full refund. Refunds are typically processed within 3-5 business days after the item is received. Please note that return shipping costs are the responsibility of the customer, unless the return is due to an error on our part. For more detailed information about our return policy, please visit our Returns & Exchanges page on our website....

Do you offer warranty on your products?

Yes, we offer a warranty on all of our products. At Thegpsstore.com, we understand the importance of customer satisfaction and stand...

Shipping Options

Do you offer expedited shipping?

Yes, we offer expedited shipping options to ensure that you receive your order in a timely manner. At Thegpsstore.com, we understand...

GPS Devices

What is the difference between a handheld GPS and a marine GPS?

A handheld GPS is designed for general outdoor use, while a marine GPS is specifically tailored for use on boats and ships. The main On the other hand, a marine GPS is engineered to meet the demands of the marine environment. It offers additional functionalities such as chart plotting, depth sounder integration, fishfinder capability, and real-time weather and tide information. Marine GPS units have larger screens for better visibility in bright sunlight and are often water-resistant or even waterproof. They can connect with other marine electronics systems, such as autopilots and radar, to provide comprehensive navigation and safety features for boaters and sailors....

Can I use GPS devices while hiking in remote areas?

Yes, you can use GPS devices while hiking in remote areas. GPS devices are designed to function globally and are not limited to specific...

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Ask any question you have about Thegpsstore.com customer service. We will do our best to get you answers right away.
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