What is your return policy?
Our return policy at Thegpsstore.com is designed to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may return the item within 30 days of delivery for a full refund or exchange. To be eligible for a return, the item must be in its original condition and packaging, with all accessories and documentation included.
To initiate a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. You can reach our team through email or by calling our toll-free number. Once the RMA number is obtained, simply pack the item securely and ship it back to us using a reputable carrier of your choice.
Upon receiving the returned item, we will inspect it to ensure it meets the criteria for a full refund. Refunds are typically processed within 3-5 business days after the item is received. Please note that return shipping costs are the responsibility of the customer, unless the return is due to an error on our part.
For more detailed information about our return policy, please visit our Returns & Exchanges page on our website.
Answered May 3, 2024
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