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Thebikeshack.com Customer FAQ

Top Answers & How-to Guides

What is Thebikeshack.com's Phone Number?

The question we are asked most often is about how to talk to Thebikeshack.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer bike fitting services?

Yes, at Thebikehack.com, we offer professional bike fitting services to ensure optimal comfort, performance, and injury prevention....
Ask any question you have about Thebikeshack.com customer service, get an answer now.
Contact Thebikeshack.com customer service

Store Locations

How do I find the nearest store location?

To find the nearest store location, you can use the store locator feature on our website. Simply enter your location or zip code, and...
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Store Hours

What are the store hours?

The Bike Shack's store hours are as follows: Monday through Friday from 9:00 am to 6:00 pm, Saturday from 10:00 am to 4:00 pm, and...
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Bike Rentals

Do you offer bike rentals?

Yes, The Bike Shack offers bike rentals for individuals who wish to explore and enjoy the great outdoors on two wheels. Our rental...
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Bike Sales

What types of bikes do you sell?

At Thebikeshack.com, we offer a wide variety of bikes to cater to all cycling enthusiasts. Whether you are an avid mountain biker,...
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Online Orders

Can I order bikes online?

Yes, you can conveniently order bikes online through our website at Thebikeshack.com. We offer a seamless online shopping experience,...
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Return Policy

What is your return policy?

Our return policy at The Bike Shack is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase,...
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Repairs & Maintenance

Do you offer bike repairs and maintenance?

Yes, at The Bike Shack, we offer a wide range of bike repairs and maintenance services. Our skilled technicians are experienced in...
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Payment Methods

What payment methods do you accept?

At Thebikeshack.com, we strive to provide a convenient and hassle-free shopping experience. To ensure utmost flexibility, we accept...
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Discounts & Promotions

Do you have any discounts or promotions?

Yes, The Bike Shack offers various discounts and promotions to our valued customers. We regularly run special promotions and sales...
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Trade-Ins

Can I sell or trade in my old bike?

Yes, The Bike Shack offers a convenient option to sell or trade in your old bike. We understand that your cycling needs may change...
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Bike Fitting

Do you offer bike fitting services?

Yes, at Thebikehack.com, we offer professional bike fitting services to ensure optimal comfort, performance, and injury prevention....
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Help me with my Thebikeshack.com customer service issue

Ask any question you have about Thebikeshack.com customer service. We will do our best to get you answers right away.
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