What is your return policy?

Our return policy at The Bike Shack is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free 30-day return period. Simply contact our customer service team to initiate the return process. Please note that the product must be in unused and original condition for a successful return. We provide a full refund for the purchase price in the original form of payment or offer store credit as per your preference. However, certain items such as personalized or clearance items may be non-returnable, and specific return shipping fees may apply. Rest assured that we strive to make your shopping experience enjoyable and stress-free, and our dedicated customer service team is always ready to assist you with any return-related inquiries.