1. All Companies › 
  2. Tanga.com Customer Service › 
  3. FAQ
Updated

Tanga.com Customer FAQ

Top Answers & How-to Guides

How do I Contact Tanga.com Customer Service?

The question we are asked most often is about how to talk to Tanga.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I return/exchange an item if I live outside the United States?

Yes, Tanga.com allows returns and exchanges for customers residing outside the United States. However, there are a few important considerations...
Ask any question you have about Tanga.com customer service, get an answer now.
Contact Tanga.com customer service

Recent Tanga.com Customer Questions

The wheels for the Katziela does not fit the luxury rider pro.

We're sorry to hear that the wheels for the Katziela aren't fitting your Luxury Rider Pro. It's possible that the Katziela and Luxury Rider Pro may not be fully compatible or require different attachments. It's important to always confirm compatibility before making a purchase. We appreciate your understanding.
Asked Apr 2, 2024 4:52 PM

Help me with my Tanga.com customer service issue

Returns and Exchanges

How Do I Exchange the Wrong Item with Tanga.com?

If you need your order to be delivered on time, you must contact Tanga.com's customer service team as soon as possible if there is...
Read more

How Do I Return My Item to Tanga.com?

You can return almost anything you bought from Tanga for any reason, as long as you make the return within 15 days of purchase. You...
Read more

What is Tanga's return/exchange policy?

Tanga.com has a customer-friendly return and exchange policy. We understand that sometimes products may not meet your expectations...
Read more

How long do I have to return/exchange an item?

At Tanga.com, we understand that sometimes returns or exchanges become necessary. We offer a hassle-free return and exchange policy...
Read more

Can I return an item if I've used it?

No, unfortunately, Tanga.com has a strict policy regarding the return of used items. We only accept returns for unused and unopened...
Read more

Can I exchange my item for a different size/color?

Yes, you can exchange your item for a different size or color on Tanga.com. We understand that sometimes the item you receive might...
Read more

Do I have to pay for return shipping?

Yes, customers are responsible for the cost of return shipping when returning items to Tanga.com. Tanga does not provide prepaid shipping...
Read more

How long does it take to receive a refund/exchange?

At Tanga.com, we strive to ensure a smooth and prompt refund/exchange process. The duration for receiving a refund or exchange depends...
Read more

Can I return/exchange an item if I bought it on sale?

Yes, you can return or exchange an item if you purchased it on sale at Tanga.com. We have a hassle-free return policy that applies...
Read more

Do I need a receipt for returns/exchanges?

Yes, a receipt is required for all returns and exchanges at Tanga.com. We strongly recommend keeping your receipts, as they serve as...
Read more

Can I return/exchange an item if I bought it as a gift?

Yes, you can return or exchange an item if you bought it as a gift on Tanga.com. We understand that sometimes gifts may not be a perfect...
Read more

What if I lost my order/invoice number?

If you have misplaced or lost your order or invoice number, there are a few steps you can take to retrieve it. First, check your email...
Read more

Can I return/exchange an item if I live outside the United States?

Yes, Tanga.com allows returns and exchanges for customers residing outside the United States. However, there are a few important considerations...
Read more
We look to the Tanga.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Tanga.com issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated