© GetHuman Inc.

Synology Network Attached Storage Customer FAQ

Top Answers & How-to Guides

What is Synology Network Attached Storage's Phone Number?

The question we are asked most often is about how to talk to Synology Network Attached Storage customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Synology Network Attached Storage customer service, get an answer now.
Contact Synology Network Attached Storage customer service

Recent Synology Network Attached Storage Customer Questions

Help me with my Synology Network Attached Storage customer service issue

Introduction to NAS

What is a Network Attached Storage (NAS)?

A Network Attached Storage, or NAS, is a specialized device that connects to local networks for accessible, centralized data...
Read more

What are the benefits of using a Synology NAS?

Using a Synology NAS provides centralized storage for improved collaboration, efficient data management, and simplified backup...
Read more

Which Synology NAS models are available?

Synology provides a diverse array of NAS models to suit varying user requirements, from home setups to enterprise needs....
Read more

Storage and Capacity

What is the maximum storage capacity supported by Synology NAS?

The maximum storage capacity for Synology NAS varies by model and configuration, with some advanced units supporting hundreds...
Read more

What RAID configurations are supported by Synology NAS?

Synology NAS devices support various RAID configurations, including RAID 0, RAID 1, RAID 5, RAID 6, and RAID 10, each designed...
Read more

Remote Access and Management

Can I access my Synology NAS remotely?

Yes, remote access to a Synology NAS is possible through methods like QuickConnect, VPN setup, or applications like Synology...
Read more

Is there a mobile app available to manage my Synology NAS remotely?

Yes, there is a mobile app called DS finder for managing Synology NAS remotely. It allows users to monitor system status,...
Read more

Can I access my Synology NAS remotely?

Yes, remote access to a Synology NAS is possible through methods like QuickConnect, VPN setup, or applications like Synology...
Read more

Backup and Security

What backup options are available with Synology NAS?

Synology Network Attached Storage provides diverse backup solutions including Hyper Backup for multi-destination backups,...
Read more

What user permissions can I set on my Synology NAS?

Synology NAS offers extensive user permission settings to enhance data security while managing access levels. Users can have...
Read more

Media and Applications

Is it possible to stream media from my Synology NAS to other devices?

Yes, Synology NAS allows media streaming to various devices through applications like Video Station, Audio Station, and Photo...
Read more

Can I use third-party applications on my Synology NAS?

Yes, third-party applications can be used on a Synology NAS, as the ecosystem is designed for flexibility. The built-in package...
Read more

Maintenance and Upgrades

Is there a way to monitor the health of my Synology NAS?

Yes, users can monitor the health of their Synology NAS through various built-in tools, primarily using DiskStation Manager,...
Read more

What are the power requirements for Synology NAS devices?

The power needs of Synology NAS devices vary by model and usage, generally ranging from 30 to over 100 watts during operation....
Read more

How can I upgrade the RAM in my Synology NAS?

Upgrading RAM in a Synology NAS enhances performance and typically involves identifying your model, checking compatible RAM,...
Read more
We look to the Synology Network Attached Storage issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Synology Network Attached Storage issues reported to GetHuman

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!