Updated August 5, 2025

Swell.com Customer FAQ

Recent Swell.com Customer Questions

Help me with my Swell.com customer service issue

General Information

What is Swell.com?

Swell.com is an online retail site dedicated to a wide array of surfing and outdoor products, including surfboards, wetsuits,...

How does Swell.com work?

Swell.com operates as an online retail platform that focuses on surf and outdoor products. Customers can browse various...

What types of products does Swell.com offer?

Swell.com provides a wide array of products for outdoor enthusiasts, focusing on surfing, skateboarding, and active lifestyles....

What payment methods are accepted on Swell.com?

Swell.com provides multiple payment options including major credit cards like Visa and MasterCard, as well as digital wallets...

Are there any discounts or promotions available on Swell.com?

Swell.com frequently has various discounts and promotions, including seasonal sales and percentage-off deals. Customers are...

Does Swell.com offer a gift card option?

Swell.com does provide gift cards that allow recipients to choose from a wide selection of products. These cards are available...

What is the return policy for Swell.com?

Swell.com has a return policy allowing items to be returned within 30 days if they are unworn, unwashed, and in original...

How can I return a product to Swell.com?

Returning a product to Swell.com involves checking the return policy on their website for details on eligibility, timeframes,...

Can I track my order on Swell.com?

Yes, orders on Swell.com can be tracked. After shipment, tracking numbers are sent via email, and you can view tracking details...

What is Swell.com's shipping policy?

Swell.com provides a variety of shipping options to cater to customer preferences, with standard shipping available for most...

Is there a minimum order requirement on Swell.com?

Swell.com does not enforce a specific minimum order amount but advises customers to check their website for updates and details...

Does Swell.com offer international shipping?

Swell.com generally provides international shipping to enable worldwide customers to purchase their products. However,...

Are there any shipping fees for orders on Swell.com?

Swell.com has various shipping options with fees based on delivery location, shipping method, and order total. Free standard...

Can I subscribe for updates or newsletters from Swell.com?

Swell.com allows customers to subscribe to newsletters and updates for information on new products and promotions. Generally,...

What are the dimensions for various products on Swell.com?

Swell.com features a variety of products, each with unique dimensions that depend on the item type. For accurate measurements,...

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