Swell.com offers a return policy designed to provide customers with a seamless and hassle-free experience. Generally, Swell allows returns for items within 30 days of the original purchase date. The products should be in their original condition, meaning they must be unworn, unwashed, and with any attached tags still intact. It is also important for customers to retain the original packaging when returning items, as this can ensure that the return process goes smoothly.
To initiate a return, customers typically need to visit the returns section on the Swell website, where they can find instructions on how to proceed with returning their items. This process may include creating a return label and providing information about the reason for the return.
It is worth noting that certain items, such as swimwear, undergarments, and items marked as final sale, may be ineligible for return, so it is advisable for customers to check the product descriptions carefully before making a purchase.
Once an item is returned and received by the Swell team, the refund process usually takes a few business days, depending on the payment method used. For specific details on returns, including any potential fees or exclusions, it is recommended to consult the relevant sections of the Swell website. This will provide the latest information regarding the return policy and any specific procedures customers need to follow when returning an item.
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