Updated July 20, 2025

Sweetgreen Customer FAQ

Recent Sweetgreen Customer Questions

how do I activate my Sweetgreen gift card?

To activate your Sweetgreen gift card, simply visit the Sweetgreen website or app and input the gift card number and PIN in the designated area. Once entered, your gift card will be activated and ready for use at any Sweetgreen location or online for ordering. Enjoy your fresh meal!

Asked May 5, 2025 8:05 PM

Help me with my Sweetgreen customer service issue

Ingredients and Sustainability

Are Sweetgreen's ingredients organic?

Sweetgreen prioritizes fresh, high-quality, and sustainably farmed ingredients and incorporates organic produce when possible,...

How does Sweetgreen source its ingredients?

Sweetgreen is dedicated to obtaining fresh, sustainable ingredients, often from local farms that support regional agriculture....

What sustainable practices does Sweetgreen follow?

Sweetgreen is dedicated to sustainability by sourcing local ingredients, supporting organic farming, utilizing seasonal menus,...

Can I request nutritional information for specific dishes?

Sweetgreen offers comprehensive nutritional details for its menu items, including calories and allergens, available on their...

What allergens should I be aware of at Sweetgreen?

Sweetgreen emphasizes allergen awareness, listing common allergens such as wheat, soy, dairy, eggs, peanuts, tree nuts, fish,...

What types of food does Sweetgreen offer?

Sweetgreen provides a varied menu centered around fresh, seasonal ingredients, featuring salads, grain bowls, and warm bowls....

What are the nutritional values of Sweetgreen menu items?

Sweetgreen offers nutritious menu items with varying nutritional values depending on chosen ingredients and portion sizes. For...

Can I customize my salad or bowl at Sweetgreen?

Sweetgreen allows customers to fully customize their salads and bowls with various fresh ingredients, catering to diverse...

Are there vegan or gluten-free options available at Sweetgreen?

Sweetgreen provides a diverse selection of vegan and gluten-free options, allowing customization for those dietary needs. Their...

How often does Sweetgreen change its menu?

Sweetgreen alters its menu about four times annually to highlight seasonal ingredients and trends, adding new salads and bowls....

How do I place an order at Sweetgreen?

Customers can place an order at Sweetgreen in several ways, including in-person at a location, through the mobile app, or via...

What payment methods does Sweetgreen accept?

Sweetgreen accepts various payment methods, including major credit and debit cards, mobile payment options like Apple Pay and...

Does Sweetgreen provide delivery options?

Sweetgreen does provide delivery options through partnerships with third-party services, allowing customers to enjoy meals at...

Does Sweetgreen have a loyalty program?

Sweetgreen has a loyalty program called Sweetgreen Rewards, allowing customers to earn points for purchases. Points can be...

Does Sweetgreen offer catering services?

Sweetgreen provides catering services suitable for various events, featuring a selection of salads, bowls, and sides ideal for...

How do I find a Sweetgreen location near me?

To locate a nearby Sweetgreen, users should visit the Sweetgreen website where a “Locations” section enables them to search by...

We look to the Sweetgreen issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.

Sweetgreen issues reported to GetHuman

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