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LiveXLive Customer FAQ

Top Answers & How-to Guides

How do I Contact LiveXLive Customer Service?

The question we are asked most often is about how to talk to LiveXLive customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I share my LiveXLive account with others?

LiveXLive accounts are designed for individual use only, and sharing login information is not allowed as it may breach their...

Is there an age restriction for using LiveXLive?

LiveXLive generally allows users aged 13 and older to create accounts, but those under 18 may need parental approval. This...
Ask any question you have about LiveXLive customer service, get an answer now.
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Recent LiveXLive Customer Questions

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Service Overview

What is LiveXLive?

LiveXLive is a digital media company that provides music and live event streaming. Users can explore various music genres and...
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Is LiveXLive available in my country?

LiveXLive can be accessed in various countries, but availability is influenced by local agreements and regulations. To find out...
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What types of content are available on LiveXLive?

LiveXLive provides a wide variety of content, including millions of songs across different genres like pop, rock, hip hop,...
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Subscription and Pricing

How much does LiveXLive cost?

LiveXLive has various subscription options, including a free tier with limited features and premium subscriptions that offer...
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What features are included in LiveXLive's premium subscription?

LiveXLive's premium subscription enhances the user experience with features like ad-free listening, offline downloads, access...
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Does LiveXLive offer a free trial?

LiveXLive provides a free trial for new users, letting them explore its music and events without commitment. This trial is a...
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Is there a family plan option for LiveXLive subscriptions?

LiveXLive does not officially offer a family plan, but various subscription tiers are available that may allow sharing among...
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What are the benefits of subscribing to LiveXLive Plus?

Subscribing to LiveXLive Plus provides an ad-free listening experience, exclusive content like premium events and performances,...
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Streaming and Features

What devices can I use to stream LiveXLive?

LiveXLive is compatible with a wide range of streaming devices including smartphones, tablets, desktop computers, and smart TVs...
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Can I listen to LiveXLive offline?

LiveXLive allows offline listening primarily for premium subscribers, enabling downloads of select songs and playlists. Not all...
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Can I create custom playlists on LiveXLive?

Users of LiveXLive can indeed create custom playlists, allowing them to curate their own song selections for a personalized...
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Are there any live events that I can watch on LiveXLive?

LiveXLive features a vast array of live events, including concerts and music festivals across various genres. Users can enjoy...
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Account Management

Can I share my LiveXLive account with others?

LiveXLive accounts are designed for individual use only, and sharing login information is not allowed as it may breach their...
Read more

Is there an age restriction for using LiveXLive?

LiveXLive generally allows users aged 13 and older to create accounts, but those under 18 may need parental approval. This...
Read more
We look to the LiveXLive issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
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