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SunLife Financial Customer FAQ

Top Answers & How-to Guides

What is SunLife Financial's Phone Number?

The question we are asked most often is about how to talk to SunLife Financial customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the benefits of starting a SunLife investment account?

Establishing a Sun Life investment account can yield numerous advantages tailored to financial aspirations. Key benefits...
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Recent SunLife Financial Customer Questions

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Client Support and Resources

What services does SunLife Financial offer?

Sun Life Financial provides an array of financial services including life insurance, health and dental coverage, investment...
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Can I access my policy information through a mobile app?

Sun Life Financial has a mobile application that allows customers to conveniently view policy details, manage accounts, and...
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How does SunLife Financial support clients in managing their wellness?

SunLife Financial promotes client wellness through a comprehensive approach that includes physical, mental, and financial...
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What educational resources does SunLife provide for financial literacy?

SunLife Financial offers various resources to enhance financial literacy, including articles on budgeting, retirement saving,...
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Insurance Services

What are the different types of insurance policies offered by SunLife Financial?

SunLife Financial offers a range of insurance policies including life insurance, which consists of term and permanent options....
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Can I switch my policy from term insurance to permanent insurance?

It is possible to convert a term policy to permanent insurance, depending on policy specifics and insurer guidelines. While Sun...
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Are there options for joint policies with SunLife?

Sun Life Financial provides joint insurance policy options designed for couples or partners. These can include first-to-die and...
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What are the claim requirements for long-term care insurance with SunLife?

Long-term care insurance claims with Sun Life Financial begin with notifying them of the need for services and providing...
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What happens if I miss a premium payment for my SunLife policy?

When a premium payment for a SunLife policy is missed, a grace period is typically provided to allow for payment without loss...
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Claims and Processing

What is the average processing time for a claim with SunLife Financial?

The time it takes for Sun Life Financial to process a claim can differ based on various factors, such as claim type and the...
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How does SunLife Financial handle policy renewals?

SunLife Financial manages policy renewals through effective communication with clients as the renewal date approaches. They...
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Retirement and Investment

What services does SunLife offer for retirement planning?

Sun Life Financial offers a range of retirement planning services, including various savings plans, personalized advice,...
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What are the benefits of starting a SunLife investment account?

Establishing a Sun Life investment account can yield numerous advantages tailored to financial aspirations. Key benefits...
Read more
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