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SodaStream Customer FAQ

Top Answers & How-to Guides

What is SodaStream's Phone Number?

The question we are asked most often is about how to talk to SodaStream customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I exchange my empty carbonator for a full one?

Yes, you can exchange your empty carbonator for a full one. SodaStream offers a convenient exchange program for carbonators. Simply...
Ask any question you have about SodaStream customer service, get an answer now.
Contact SodaStream customer service

Operation

How does SodaStream work?

SodaStream works by transforming ordinary tap water into sparkling water or soda at the touch of a button. The process involves three...
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Compatibility

Can I carbonate any liquid with SodaStream?

Yes, you can carbonate any liquid using SodaStream. While SodaStream is mainly used for carbonating water, you can also carbonate other...
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Flavors

What flavors are available for SodaStream?

SodaStream offers a wide range of flavors to suit every palate. We have a diverse selection of regular and diet options, including...
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Health

Is SodaStream a healthier alternative to store-bought soda?

Yes, SodaStream is a healthier alternative to store-bought soda. With SodaStream, you have control over the ingredients that go into...
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Customization

Can I control the level of carbonation with SodaStream?

Yes, you can control the level of carbonation with SodaStream. SodaStream machines come with a carbonation control feature that allows...
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Durability

How long does a SodaStream carbonator last?

A SodaStream carbonator typically lasts for about 60 liters of sparkling water. The actual lifespan depends on usage frequency and...
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Maintenance

How often should I replace the carbonating bottle?

We recommend replacing your SodaStream carbonating bottle every two years for optimal performance and safety. Over time, constant use...
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Care

Are SodaStream bottles dishwasher safe?

Yes, SodaStream bottles are dishwasher safe. Our bottles are specifically designed to withstand the high temperatures and vigorous...
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Ingredients

Do I need to add any additional ingredients to make soda with SodaStream?

No, you don't need to add any additional ingredients to make soda with SodaStream. The SodaStream machine turns tap water into sparkling...
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Options

Can I make sparkling water with SodaStream?

Yes, you can make sparkling water with SodaStream. In fact, it is one of the main features of SodaStream machines. By simply adding...
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Exchange

Can I exchange my empty carbonator for a full one?

Yes, you can exchange your empty carbonator for a full one. SodaStream offers a convenient exchange program for carbonators. Simply...
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Help me with my SodaStream customer service issue

Ask any question you have about SodaStream customer service. We will do our best to get you answers right away.
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