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What is your return policy?

Asked 2 years ago
Silver Gallery has a return policy designed to ensure customer satisfaction and a smooth return experience. Generally, items that are eligible for return must be in their original condition, which means they should not show any signs of wear or damage. Typically, customers are allowed to return or exchange products within a specified number of days from the date of purchase. It is important for customers to retain all original packaging and documentation when returning items, as these may be required for processing the return. Silver Gallery often specifies certain exclusions, such as custom or personalized items, which are usually not eligible for return. Therefore, it is always beneficial to review the terms and conditions listed on the specific product pages or check the relevant sections of the website for detailed information. Additionally, customers may be responsible for return shipping costs, unless the return is due to a mistake made by Silver Gallery, such as sending the wrong item. The return process may also involve providing a receipt or proof of purchase to facilitate the transaction. For the most accurate and up-to-date information regarding Silver Gallery's return policy, it would be wise to refer to their website directly. This ensures that customers have the latest details on returns and exchanges that pertain to their specific purchases.
Answered Sep 30th 2025

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