What is your return policy?

Our return policy at Silver Gallery is designed to ensure customer satisfaction. We understand that sometimes a product may not meet your expectations, and we are here to assist you. If you are unsatisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange. Items must be in their original condition and packaging. Personalized or engraved items, as well as any products that have been used or damaged, are not eligible for return. To initiate a return, please contact our customer service team with your order details. We strive to provide prompt assistance and make the return process as hassle-free as possible. Your satisfaction is our top priority at Silver Gallery.