What is your return policy?

Gallerydirect.com has established a return policy to accommodate customers who may not be entirely satisfied with their purchases. Generally, Gallery Direct allows returns for items that are in new and unused condition. This means that items should be returned in their original packaging and should not show any signs of wear or damage. Customers are typically provided with a specific timeframe within which returns must be initiated, which is often around thirty days from the date of delivery. When it comes to returning items, customers are usually responsible for the shipping costs associated with sending the items back unless there was an error made by Gallery Direct, such as receiving the wrong item or a damaged product. In such cases, Gallery Direct may cover the return shipping costs and arrange for a replacement or refund. To ensure a smooth return process, it is advisable for customers to reach out to Gallery Direct for specific instructions on how to proceed with a return. The return policies may vary based on the type of product, so checking the current web page for the most up-to-date information on the return policy and any relevant details is recommended. This way, customers will have the most accurate information tailored to their specific purchase.