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Shoesthatloveyou.com Customer FAQ

Top Answers & How-to Guides

What is Shoesthatloveyou.com's Phone Number?

The question we are asked most often is about how to talk to Shoesthatloveyou.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Shoesthatloveyou.com Customer Questions

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Returns and Exchanges

What is the return policy?

Shoesthatloveyou.com allows returns within thirty days, provided items are unused and in original packaging. Return shipping...
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Can I cancel or change my order?

It is important to act swiftly if you need to change or cancel an order at Shoesthatloveyou.com, as orders are processed...
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Can I exchange an item?

Shoesthatloveyou.com does offer exchanges under certain conditions, including ensuring items are unworn and in original...
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What is your exchange policy?

Shoes That Love You, LLC offers a customer-friendly exchange policy allowing returns if items are unworn and in original...
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Shipping and Delivery

Can I track my order?

Yes, you can track your order through Shoesthatloveyou.com by checking the email received after shipping, which contains a...
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How long does shipping take?

Shipping duration at Shoesthatloveyou.com can differ based on location and chosen method, typically taking five to seven...
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Do you offer international shipping?

Shoesthatloveyou.com does provide international shipping, allowing customers worldwide to access their shoe selection. Shipping...
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Payment and Promotions

What payment methods do you accept?

Shoesthatloveyou.com accepts various payment methods, including major credit and debit cards like Visa and MasterCard, as well...
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Do you have a loyalty program?

Shoesthatloveyou.com does not list a specific loyalty program, but they do prioritize customer satisfaction and offer various...
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Do you offer gift cards?

Shoesthatloveyou.com provides gift cards that allow customers to share their shoe selection with others. They come in different...
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Product Information

Are the sizes true to fit?

Shoesthatloveyou.com generally offers shoes that are true to size, but fit can vary by style. Customers should consult the...
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What materials are used in your footwear?

Shoesthatloveyou.com uses various materials in their footwear, including high-quality leather, breathable mesh, and synthetic...
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Do you offer a size guide for your shoes?

Shoesthatloveyou.com offers a size guide to help customers find the right shoe size, featuring details in both US and...
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Are there any care instructions for maintaining the shoes?

Shoesthatloveyou.com highlights that proper shoe care is vital for longevity and appearance. General tips include regular...
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How can I know if a style is being discontinued?

To find out if a shoe style from Shoesthatloveyou.com is being discontinued, check the website for inventory updates, product...
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Store Information

Are all of your products vegan?

Shoes That Love You has a variety of footwear, but not all products are vegan. Some shoes contain animal-derived materials like...
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Do you have a physical store location?

Shoesthatloveyou.com primarily functions as an online retailer and currently does not have a physical storefront. Their website...
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