When setting up Shentel services, the necessary equipment may vary based on the specific services chosen, such as internet, television, or phone. For internet services, users typically need a compatible modem or gateway device, which may be provided by Shentel or can be purchased separately. It is important to ensure that the modem supports the internet speed tier subscribed to in order to optimize performance.
If a customer opts for Shentel's fiber services, they may receive a fiber optic modem which connects to the fiber line installed in their home. Similarly, for television services, Shentel often provides a set-top box or digital receiver that allows access to their TV offerings. This device may also enable features such as on-demand content or digital video recording.
For phone services, a compatible telephone handset is required, which can either be a traditional landline phone or a Voice over Internet Protocol (VoIP) device depending on the type of service subscribed to.
It is advisable to check Shentel’s current website for detailed information regarding specific equipment requirements, as well as any available rental or purchase options for necessary devices.