© GetHuman Inc.

What equipment is required to set up Shentel services?

Asked 3 months ago
When setting up Shentel services, the necessary equipment may vary based on the specific services chosen, such as internet, television, or phone. For internet services, users typically need a compatible modem or gateway device, which may be provided by Shentel or can be purchased separately. It is important to ensure that the modem supports the internet speed tier subscribed to in order to optimize performance. If a customer opts for Shentel's fiber services, they may receive a fiber optic modem which connects to the fiber line installed in their home. Similarly, for television services, Shentel often provides a set-top box or digital receiver that allows access to their TV offerings. This device may also enable features such as on-demand content or digital video recording. For phone services, a compatible telephone handset is required, which can either be a traditional landline phone or a Voice over Internet Protocol (VoIP) device depending on the type of service subscribed to. It is advisable to check Shentel’s current website for detailed information regarding specific equipment requirements, as well as any available rental or purchase options for necessary devices.
Answered Sep 9th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Shentel Questions

Need to call Shentel?

If you need to call Shentel customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Shentel

Shentel

Find a list of many popular Shentel questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Shentel Shentel Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!