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Scentiments.com Customer FAQ

Top Answers & How-to Guides

What is Scentiments.com's Phone Number?

The question we are asked most often is about how to talk to Scentiments.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Scentiments.com Customer Questions

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Order Tracking and Shipping

How do I track my order?

To track an order from Scentiments.com, one can check the tracking section on the official site, requiring the order number and...
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Do you offer international shipping?

Scentiments.com provides international shipping options for customers located outside the United States, with details varying...
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How long does it take to process and ship an order?

Processing an order on Scentiments.com usually takes one to three business days, and shipping times vary by method. Standard...
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Can I cancel or modify my order?

Order modifications or cancellations at Scentiments.com depend on the order's status. Changes are likely allowed if the order...
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Products and Offerings

What types of products does Scentiments.com sell?

Scentiments.com specializes in an extensive array of fragrances and gifts, including perfumes, colognes, body sprays, scented...
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Do you offer gift wrapping or personalized notes?

Scentiments.com does offer gift wrapping and personalized notes to elevate your gifting experience. Their elegant packaging and...
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Can I purchase a Scentiments.com gift card?

Scentiments.com does provide gift cards, allowing recipients to choose their preferred fragrances and products. These cards can...
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What is the shelf life of your products?

Products from Scentiments.com have varying shelf lives, generally lasting three to five years for fragrances. Storage...
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Do you offer samples before purchase?

Scentiments.com allows customers to experience different fragrances before purchase through smaller sizes, travel sprays, or...
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Policies and Programs

What is your return policy?

Scentiments.com has a customer-friendly return policy allowing unused and unopened items to be returned within thirty to...
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Do you offer a loyalty program?

Scentiments.com does not clearly indicate the presence of a loyalty program on their website as of October 2023. However,...
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Are your products tested on animals?

Scentiments.com values ethical practices and offers many cruelty-free fragrance products. Customers can check product labels...
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Do you have a physical store location?

Scentiments.com functions solely online and does not have a physical store. This approach enables global customers to shop...
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What forms of payment do you accept?

Scentiments.com provides various payment methods, including major credit cards like Visa and PayPal, along with gift cards or...
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We look to the Scentiments.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Scentiments.com issues reported to GetHuman
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